The unit, which the assessment concerns
Arrival for care or examination
I received care or an appointment for examination fast enough
I received sufficient instructions prior to arriving for care or examination
I received care or examination according to the schedule without unnecessary waiting
I received individual service during the care or examination
The care or examination went smoothly
I felt safe during the care or examination
My closest relatives and family were taken into consideration to a sufficient degree
Confidentiality was followed in matters concerning my care or examination
Decisions concerning my care were made in cooperation with me
My pain and symptoms were treated sufficiently
The staff treated me well
I received enough information during the care or examination
The information I received about the care or examination was understandable
The care or examination was realized professionally
I received help from the care or examination
The care or service I received was good
The premises were comfortable
I received good care instructions for home
I know how my care proceeds hereafter
I received clear instructions whom to contact, if necessary
I received service in my mother tongue
Could you please further define your answer, in case you disagreed in the above statements
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Other feedback
The patient's age
Gender
Native language
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